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EMETEBE AIRLINES

BOOK WITH US THE BEST LOCAL TOURS IN:

 Isabela Island  / San Cristobal  Island /  Santa Cruz Island

Flight Prices & Luggage

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Allowed Luggage Weight: Per person : 15 Kg , 

* Extra kilo US$ 2 to be paid at the airport during the  check in

Please note that:

Each passenger luggage is weighted individually.

Included baggage per passenger weight does not transfer even if you are part of a group or family under the same reservation.

Extra baggage allowance may be purchased online or at counter desk to increase the included baggage allowance per person.

Our objective is always to send your baggage along with you on the same flight. However, there may be instances when your baggage may have to be sent by a later flight or speed boat due to payload restrictions of the aircraft concerned. If you plan to carry more than one piece of checked in baggage it would be advisable to pack one suitcase with what you would need to have immediately upon your arrival in the island, so that you can identify it if needed, and we can ensure that it goes on the same flight with you.

Departures (*)

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 BALTRA – ISABELA. –  75 Minutes Flight. 12:30 PM   
 ISABELA – BALTRA –  75 Minutes Flight. 09:30 AM 
 CRISTOBAL – ISABELA. – 45 Minutes Flight. 08:30 AM
ISABELA – CRISTOBAL  – 45 Minutes Flight. 14:30 PM 
CRISTOBAL – BALTRA  – 45 Minutes Flight. 08:00 AM 
BALTRA – CRISTOBAL  – 45 Minutes Flight. 13:30 PM 

* We reserve the right to make changes in itineraries without prior notice if considered appropriate due to security at air, force majeure, natural disasters, or any consideration at our Captain’s or Representative’s discretion, without being liable for refunds of any kind. For Weather & Security reasons, you must contact the local office of the airline to confirm the time departure the next day. (Reception of your Hotel will do this)

CHECK IN : 60 MINUTES BEFORE FLIGHT DEPARTURE

Terms & Conditions:

GENERAL CONDITIONS

As an Air Taxi Operator part 135‚ we are not bound by a regular flight schedule. Our flight times can therefore occasionally be affected by unexpected changes. Any changes to your flight schedule will be notified to you immediately via email or SMS.

 

    • Ticket expires one year from date of issue.
    • Ticket is non-refundable.
    • Ticket may be transferable depending on class.

RESERVATION CHANGES POLICY

Reservation & ticket changes incur a fee that may vary depending on your ticket class. The fee is calculated based on a time factor that takes into account the day you wish to apply for a change and the original flight departure timing.

Fees for reservation & ticket changes classification:

  • Promotion Fare (WP & XP) – No Changes Permitted
  • Standard Fare (WD & XD) – From $20 to $100 + Fare Difference
  • Otpimal Fare (WE & XE) – From $5 to $100 + Fare Difference
  • Flex Plus Fare (WF) – From $0 to $40 + Fare Difference
  • Agency Fare (AB‚ AE‚ AA & AF) – Contact your travel agent for additional information
  • Charter Fare – From $0 to 100% of cost (depending on date change request).

CANCELLATION POLICY

Unfortunately we do not offer reimbursements or refunds on cancellations made by customers. We are however happy to change your reservation date in accordance with our Reservation Changes Policy.

No Show

Passengers marked as: “no show”; will automatically lose their ticket. Passengers are therefore advised to be on time for check in and boarding.

Delays & Flight/Tour Connections

  • Occasionally‚ without prior notice‚ Emetebe Airlines may need to change‚ add‚ or omit intermediate or connecting stops on any flight.
  • Emetebe Airlines cannot guarantee and will not be held liable for failed connections to other flights or pre-scheduled touristic activities.
  • Additionally‚ the airline shall not be liable for any failure or delay in operating any flight due to causes beyond our control‚ defined as events of “force majeur”.

    EXTRA FEATURES

    Extra features are available for you to purchase online‚ at counter or at our sales offices.

    These include: Extra Baggage Allowance / Seat Selection / Airport Shuttle Transfer (Pickup & Drop Off) / Flight Insurance / Vip Lounge / Speedy Arrivals / Donations to the Ocean Cleanup Foundation.

    FLIGHT CHECK-IN  / FLIGHT CLOSURE

        • All flights close 15 minutes prior to departure.
        • Check-in starts 60 minutes prior to departure.

    Photo ID

    Photo Identification required for all travel. Government-issued IDs including passport‚ Driver’s License‚ National Card are accepted.

    ADVICE:

    PURCHASE YOUR FLIGHT TICKETS IN ADVANCE – AS THE FLIGHT DATE APPROACHES‚ PRICES MAY TEND TO INCREASE.

    Luggage: 

    Our objective is always to send your baggage along with you on the same flight. However, there may be instances when your baggage may have to be sent by a later flight or speed boat due to payload restrictions of the aircraft concerned. If you plan to carry more than one piece of checked in baggage it would be advisable to pack one suitcase with what you would need to have immediately upon your arrival in the island, so that you can identify it if needed, and we can ensure that it goes on the same flight with you.

    You have no reason to worry if your baggage has to be transferred on a later flight. It will always be in secure custody of our Baggage Service department and may be collected at our offices on the island. Please note that the checked in baggage allowance for our island transfer flight is 20lbs (this is equal to 11.34 kg) for each passenger. Carry – on Baggage; There is a 5 lbs (equal to 2.30 kg) allowance for carry-on baggage for each passenger. Given the size of the aircraft, you will need to hand over baggage to the cabin crew when arriving at the aircraft for boarding.

    Make sure you take your camera and other personal items you wish to have with you in the aircraft before you board. Fragile Baggage; We are happy to carry fragile baggage. However, we regret that we will not be able to take responsibility in case of damage during carriage.

    (*1)  We reserve the right to make changes in itineraries without prior notice if considered appropriate due to security at air, force majeure, natural disasters, or any consideration at our Captain’s or Representative’s discretion, without being liable for refunds of any kind. For Weather & Security reasons, you must contact the local office of the airline to confirm the time departure for the next day. (Reception of your Hotel may assist you)

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